Targeted Ads vs. Consumers
A panel of experts at Motorola‘s Video
User’s conference in late September
beat the drum of targeted advertising
on the same day that a study appeared
entitled “Americans Reject Tailored
Advertising.”
The study was conducted by five scholars
from the Annenberg School for Communication at the University of Pennsylvania and
the UC, Berkeley, Center for Law & Technology. It was based on telephone interviews
with 1,000 adult Internet users in the United
States during June and July.
“Contrary to what many marketers claim,
most adult Americans (66 percent) do not
want marketers to tailor advertisements to
their interests, ” the report stated. “
Moreover, when Americans are informed of three
common ways that marketers gather data
about people in order to tailor ads, even
higher percentages—between 73 percent
and 86 percent—say they would not want
such advertising. ”
But at the Motorola session, Michael
Bologna, director emerging communications
with media investment holding company GroupM, was hopeful: “If everybody
receives the right message, commercial
avoidance will go away. Brands like Ford and
Coke pay half-a-million dollars for American
Idol. In a targeted world, Ford could get the
piece of the audience they want for much
lower out of pocket.”
“Advertisers today are further down the
path of understanding how the interactive
technology could work for them, ” said Mark
Kaline, global media director, Kimberly-Clark.
“My CPM may be $10 but the effective
CPM may be $30 because I’m not reaching
the audience.”
“We have to enable detailed collection
across platforms, build visibility across
platforms, ” said Bryan Santangelo, principal
architect advertising, Time Warner Cable.
“Three things we need: addressability,
interactivity and data.”
It’s the data element that concerns
consumers. The survey asked respondents
how they felt about data gathered from their
online browsing as well as from frequent
shopper cards. Video providers are considering using data gathered from set-top-boxes.
Installer
Proficiency=
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It’s also the path to
career advancement
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Keep it open, go slowly
One glimmer of hope for targeted advertising is that the survey found Americans like
the idea of customizing ads, discounts and
coupons for themselves as long as there is
complete openness and transparency.
That will be just one more technical challenge for service providers who are betting
on SCTE 130 and Canoe and Tru2way to help
them evolve their advertising models.
The Motorola panelists agreed that the advertising evolution should happen gradually.
“We’ve got to preserve our model. Don’t
disrupt, ” said Santangelo. “The second thing
that is key is standards in the industry.
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OpenRange Preps for Backhaul
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